Tru By Hilton Naperville Chicago
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The room was comfortable and clean. I don't need a bunch of stuff in the room and didn't miss it! The auto blinds were interesting, not necessary but cool. The mattress was comfortable.
Macknkeagsmom
Temmuz 2024
It was a fantastic experience. Tons of breakfast choices. Excellent vibe. Staff was nice and attentive. The soaps and lotions IN the room were so amazing, i had to order some! Yum.
Destiny
Nisan 2024
The hotel area was very clean and the desk staff members were extremely friendly and helpful.
Thomas
Ocak 2025
I liked the decor and ambiance of the hotel. And I appreciate the delicious breakfast every morning, and the coffee, tea and filtered water being available 24/7. The hotel was also clean, fresh, comfortable and in a decent location. And the staff was absolutely outstanding! Everyone was so helpful, friendly and professional. Absolutely wonderful people! Thank you for a lovely stay.
Tyanna
Aralık 2024
Breakfast was good and healthy
Laurie
Mart 2025
Very clean and great courteous professional staff, especially Sashe who just so happen to be very good friends with our daughter’s dance coaches. We were attending a dance competition and through a friendly conversation we discovered that Sashe is childhood friends with our daughter’s dance coaches and used to dance with them and own a dance studio of her own. It was so great talking with her. Felt like I had been knowing her for years. The rest of your staff were also amazing, they even were excited about the dance competition. Breakfast was great and area was kept stocked and clean. Lobby area and grounds were clean. We truly had a fantastic stay, and it’s pet friendly!
Anonymous
Temmuz 2023
I've never been so happy to see a smiling front desk clerk in my life! Yolanda was WONDERFUL! I took the train into Naperville and when I got off the train it started to down pour. Had a communication issue with my Uber driver and he cancelled my ride so I had to request a second Uber. By the time I walked into the hotel, I was soaking wet, and my sandal broke in the lobby as I was walking up to the desk. So there I was barefoot, frizzed out hair, completely soaked, and that wonderful angel (AKA Yolanda) said "you're early, but lets find you a room so you can get dried off and comfortable" and she did exactly that! She was so sweet, and didn't even charge me for the early check in fee. Its so nice to see hotel staff that is responsive and caring to its guests and not putting profit ahead of the comfort of someone really having a bad day! I'm sold on this property and I will return just so I can see Yolanda!
Roxann
Temmuz 2023
Very nice and modern. The breakfast was great. Most of the staff was friendly.
Dom
Aralık 2024
The property was fine. it was easy to get to off the Highway. The front desk clerk was very nice ( Homer) and I received a bag with a couple bottles of water. my room on the 4th floor was clean and the bed comfortable. I had a walk-in shower which was nice. My main concern when I stay in a motel/hotel is always cleanliness, comfort and no bugs. I didn’t see anything crawling and the bed was comfortable, so I was happy.
Anonymous
Mayıs 2023
New building so everything is brand new inside as well. Breakfast is pretty good. Staff is friendly.
Martin
Aralık 2023
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